Terms & Conditions
The agreements that shape every journey we design — transparent, considered, and grounded in mutual trust.
Last updated: January 2026
Booking & Payment
- A 30% non-refundable deposit is required to confirm any safari booking.
- Full payment is due 60 days prior to departure.
- We accept bank transfers, major credit cards and PayPal in USD, EUR or KES.
- Quoted prices remain valid until the deposit is received and are subject to availability.
Cancellation Policy
Cancellations received in writing are subject to the following fees, calculated on the total trip cost:
- 90 days or more before departure — 10%
- 60 to 89 days before departure — 30%
- 30 to 59 days before departure — 50%
- Less than 30 days before departure — 100%
Please note: gorilla and chimpanzee permits in Uganda, domestic flights, and certain camp bookings are non-refundable from the moment they are issued, regardless of the cancellation date.
Travel Insurance
Comprehensive travel insurance is mandatory for every guest travelling with Barabara Voyagers. Your policy must cover medical expenses, emergency evacuation from remote areas, trip cancellation and curtailment, and personal liability. We are happy to recommend trusted providers experienced with East African safaris.
Our Responsibilities & Limits
Barabara Voyagers curates every itinerary in partnership with reputable lodges, camps, guides and transport operators across Kenya, Tanzania and Uganda. While we uphold the highest standards in supplier selection, we act as an agent and cannot be held liable for circumstances beyond our direct control, including:
- Weather disruptions affecting game drives, flights or road transfers.
- Wildlife sightings — the bush is wild, and nature cannot be guaranteed.
- Flight delays, rerouting or cancellations by scheduled or charter airlines.
- Political events, civil unrest, pandemics or other force majeure circumstances.
Governing Law
These terms are governed by the laws of the Republic of Kenya. Any dispute arising from a booking with Barabara Voyagers shall be settled amicably where possible, and failing that, referred to the courts of Nairobi.
Questions about these terms? Reach our team at info@barabaravoyagers.com.